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As deceptive design practices proliferate on technology platforms and increasingly threaten user agency and well-being, concerned online communities are using social media platforms to discuss and challenge these unethical practices. In this paper, we conducted a case study analysis of two subreddits, r/privacy and r/assholedesign, to investigate the kinds of ethical concerns expressed within both subreddits, the strategies employed to express those concerns, the goals participants hoped to achieve through participation, and the community infrastructure these communities created to support their collective action against technology manipulation. Our findings show that posts on these subreddits employ different strategies to discuss ethical and value-related issues, revealing instances where community members engage in ethics ''by other means''-raising attention to problematic practices, identifying workarounds, and encouraging activism. The findings also showed that members of both communities transformed individual frustrations with technology manipulation into collective ethical action, involving value contestation and interaction criticism of problematic technology artifacts mediated by the socio-technical community infrastructure they designed to support these objectives. We conclude by highlighting opportunities for CSCW scholars to further encourage user engagement with technology ethics concepts by considering the role of community infrastructure and the different rhetoric of ethics that express different combinations of values and desired outcomes.more » « lessFree, publicly-accessible full text available October 18, 2026
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Dark patterns are increasingly ubiquitous in digital services and regulation, describing instances where designers use deceptive, manipulative, or coercive tactics to encourage end users to make decisions that are not in their best interest. Research regarding dark patterns has also increased significantly over the past several years. In this systematic review, we evaluate literature (n=79) from 2014 to 2022 that has empirically described dark patterns in order to identify the presence, impact, or user experience of these patterns as they appear in digital systems. Based on our analysis, we identify key areas of current interest in evaluating dark patterns’ context, presence, and impact; describe common disciplinary perspectives and framing concepts; characterize dominant methodologies; and outline opportunities for further methodological support and scholarship to empower scholars, designers, and regulators.more » « less
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Numerous methods and tools have been proposed to motivate or support ethical awareness in design practice. However, many existing resources are not easily discoverable by practitioners, and are often framed using language that is not accessible or resonant with everyday practice. In this paper, we present three complementary strands of work with the goal of increasing the ability of design and technology practitioners to locate and activate methods to support ethically-focused work practices. We first constructed a set of empirically-supported “intentions” to frame practitioners’ selection of relevant ethics-focused methods based on interviews with practitioners from a range of technology and design professions. We then leveraged these intentions in the design and iterative evaluation of a website that supports practitioners in identifying opportunities for ethics-focused action. Building on these findings, we propose a set of design considerations to evaluate the practice resonance of resources in supporting ethics-focused practice, laying the groundwork for increased ecological resonance of ethics-focused methods and method selection tools.more » « less
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